Due to Apple’s iMessage service bug that occurred several months ago, Apple decided to compensate the victims with an iPod Touch. The issue of the service caused multiple privacy contravention cases. It turned out that a message sent to a stolen device continued being sent even when the SIM card has been removed.
Last year, on 13th of November, Apple customer K had her iPhone stolen. The police was unable to track her missing phone and she decided to deactivate her SIM. In a little while since this event her friends discovered that the iMessages sent to her were still delivered. Several unsuccessful user attempts to stop messages being delivered were tried-out, such as registering a new iMessages recipient or changing the Apple ID password, and after a month Apple managed to troubleshoot the issue:
“Apple was finally able to remotely push ‘code’ out to the customer’s iPhone in order to make the problem stop. This was a result of an Apple Engineering Team weighing in on how to solve the issue.”
K’s iMessages mystery was unveiled: instead of calling the police, she should have wiped her iPhone off using Find My Phone. Anyway, even though her issue was solved, Apple decided to compensate with an iPod Touch the trouble caused. K was not really pleased with the compensation, but Apple gave her a reasonable solution for receiving iMessages.
The company’s compensation was a worthily gesture but Apple is not responsible for stolen iPhones. It should provide though clear information about how such issues can be solved and the lack of this information is not worthily at all. Anyway, until Apple comes with a better solution I suggest a dummy one: each time you finish sending an iMessage make sure that you toggled off the service, just in case your iPhone gets stolen.