United Airlines on Wednesday announced that more than 23,000 flight attendants will soon be given the 5.5-inch iPhone 6 Plus to handle onboard transactions and access company email and other internal information.
The airline stated, that the company will be rolling out Apple’s device to its flight attendants starting next year during the second quarter, allowing them to do onboard retail transactions, access the airline’s website and internal network, plus policies and procedures manuals.
“We are thrilled to make this investment in our flight attendants,” said Sam Risoli, United’s senior vice president of inflight services. “iPhone 6 Plus will enable them to deliver an even higher level of flyer-friendly service and will offer our flight attendants simple, one-touch access to valuable work information, enabling them to better serve our customers.”
United Airlines intends to expand the functions of its iPhone 6 Plus deployment in the future, including replacing flight attendants’ printed safety manual with an electronic version, as well as sending real-time reporting and enhanced follow-up on aircraft cabin issues and repairs. The company shared that it has renewed its iPad pilot program using the iPad Air 2 which it calls “a move toward creating paperless aircraft and flight decks” and is planning to create a few customer-focused tools for the product.
While United Airlines is planning to distribute the iPhone 6 Plus to its flight attendants, Apple has released two apps targeted toward the travel industry called Plan Flight and Passenger+.