Problems with an app on iPads given to pilots on American Airline flights caused a delay of “a few dozen” flights, making it difficult for planes to take off and making them return to the gates to fix the issue.
“Some flights are experiencing an issue with a software application on pilot iPads,” American Airlines wrote on Twitter.
According to different user reports, the devices went blank for both captains and copilots. In order to avoid serious problems, pilots had to return to the gate and connect to the WiFi.
It’s still unclear how many flights suffered from this iPad outage, but some users have reported on Twitter that they’ve been able to take off. The issue was centered around an update that was pushed 4 days ago, according to one pilot.
Two years ago, American Airlines replaced the paper versions of its cockpit documents with iPad flight bags on all planes. The company believes, this replacement allows to save money and simplify the work of pilots. In addition, the iPads also came with a long-life battery that keeps the iPad powered for 24 hours.