According to a complaint, Apple violates its own terms of agreement. It seems that Robert Herskowitz has filed a federal class action suit against Apple, claiming that the company tricks its clients by double-billing for purchases made on iTunes.
The man claims that iTunes is not the only digital store that follows the same scheme, but also App Store, iBookstore and Mac App Store. In the attempt of buying a single song for $1.29 from iTunes Store, Robert Herskowitz was charged twice. The Next Web provides Apple’s response after the man has lodged a complint:
“Your request for ‘Whatya Want from Me’ was carefully considered; however, according to the iTunes Store Terms of Sale, all purchases made on the iTunes store are ineligible for refund.
According to Apple’s refund policy, Apple does not offer refunds if it’s the case of a promotional offering or price reduction. So Robert’s case, double charging for a digital song, book or movie is not available for the policy “because its own terms limit it to price discount events only.”
Source: The Next Web